Write to the Cairo desk in the Fifth Settlement of New Cairo.
All correspondence reaches the same inbox in the New Cairo office. Subscriptions to the printed quarterly, sample-issue requests, corrections to previously-published letters, planning-letter exchanges (Editor's tier), press queries, institutional licence enquiries and general reader correspondence — every message is read in the morning or afternoon sort that working day. Reply windows vary by tier: Reader within five working days, Editor's within two, Institutional within one. Press queries get a one-business-day window regardless of subscription status, and correction-column submissions are read by Reem Selim within twenty-four hours of arrival.
The five most common reasons readers write to us are: requesting a sample copy of the most recent printed quarterly before subscribing; flagging a correction to a published letter (closures, restorations, ticket-price changes, factual errors); booking the annual Editor's-tier planning-letter exchange; asking the desk for a quick judgement between two competing trip plans; and proposing an institutional licence on behalf of a library or department. All five are welcome and the form below sorts each to the editor responsible for that beat without an internal handoff that could lose the message.
Use the form, or email directly
The form below posts to the same inbox as direct email. Use whichever you prefer — there is no difference in priority or routing. If you write directly, please use [email protected] with a clear subject line; a one-word subject like "subscribe", "sample", "correction", "planning letter", "press" or "institutional" helps the morning sort. We never sell, rent or share email addresses, and this site carries no advertising trackers, social pixels or behavioural analytics, so writing to the desk does not subscribe you to anything other than the immediate reply.
Required fields are marked with an asterisk. Phone is optional — we never call subscribers cold, and we only use the phone field when an Editor's-tier subscriber has asked for a phone call as part of the planning-letter exchange. If your email service has aggressive spam filtering, please whitelist the muse-egypt.sbs domain in advance; we have seen replies caught in corporate spam filters more often than we would like.
What happens after you send
The form posts to the same inbox as direct email. There is no ticketing system, no automated robot reply, no spam-graded queue. An editor on duty reads incoming messages twice a day during the working week — once at 10:30 and once at 15:30 Cairo time — sorts them by topic, and either answers immediately or forwards them to the editor responsible for that beat. The reply you receive comes from the editor whose work the letter most closely concerns.
Editor's-tier and Institutional subscribers are tagged in the inbox and their messages move to a faster queue. The volume of Editor's-tier planning-letter exchanges is capped intentionally — we accept up to fifty new planning-letter requests per quarter so we can keep the standard of the exchange honestly. If a quarter is full, we say so up front and propose a starting issue in the following quarter rather than overcommitting.
For corrections to a published letter, the fastest route is the form with the subject "correction" or a direct email with the same subject. Reem Selim, the fact-checker, picks these up first thing in the morning pass and the correction appears in the reader-correction column of the next printed quarterly, named and dated. Online versions of the affected letters carry a correction note at the foot within a working week of receipt. Substantive corrections that change a recommendation or remove a tip carry attribution to the subscriber unless you prefer to remain anonymous.
If your enquiry is genuinely time-sensitive — for example you are arriving in Cairo within the next 48 hours and need urgent advice about a closure, security adjustment or sudden rotation change — mark the subject line "urgent" and we move the message to the front of the queue. Genuine urgent messages remain rare, perhaps two or three a quarter; we treat them seriously when they arrive.
Press enquiries — journalists, broadcasters or academic publications wanting to quote Muse Egypt editors or cite our archive — should mark the subject line "press". We are happy to be quoted on the record and do not require sign-off rights. Academic citation requests with proper attribution are routinely granted, and the editorial desk will provide direct written quotes when asked. Image-rights enquiries are handled individually because the photographs in our letters are taken by editors during fieldwork and rights are managed per piece.